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Customer service is about the client. As business people or workers, we've all previously or still another had to manage an angry customer. What happens if the angry customer is us? Being in business doesn't guarantee success. The last thing a business manager wants is to lose our business, so we are the client and when anything goes wrong, do we only take it and leave permanently or do we find satisfaction. Of course we often complain, but again we probably would not remain a customer. This is a idea to be a satisfied customer more frequently. Know what you need that may make you happy before you protest. If you believe anything, you will probably hate to discover about like. Here's an example. A week ago I bought a pie at a national food chain. It was for sale and when I went to eat it, it was the worst thing I ever felt. I looked for my delivery to come back it and realized that the pie which was said to be $2.50 was charged in my experience for $4.79. In route to the shop I decided that I'd require an overall total refund and a new cake. When I went along to the consumer support desk, the guy was told by me working there what I expected for my trouble. He said wait a moment and went to the back office. For a second standpoint, please consider checking out: http://wallinside.com/post-55140493-tips-and-hints-on-converting-your-business-to-green-energy.html. When he came out he told me to go get yourself a new cake. I'd either another fruit cake ( the initial was blueberry) or pumpkin or a vital lime, as I was looking at the pies. The important thing lime was $3.00 significantly more than the original pie, but they have been eaten by me before from that shop and they're always good. I got the key lime pie back to the service desk, explained that I know that the key lime pies are good and the individual asked if a bag would be liked by me. He then handed the bucks return to me and the store was left by me. I'll look at that shop again. My point to this really is that when we're the consumer, we can most often get satisfaction in a bad situation by once you know what it is that we want that can make us want another. We can simply ask for it when we know very well what we need. Thus giving an opportunity to the business person to save the relationship and us a means to get what we have to be happy. For the client, it's not necessarily easy for them to figure out what it's that could make them happy or satisfied. As the company owner it's a good idea to own suggestions ready and personnel empowered to handle the specific situation. When I have said before, all we need to find out is just how to look for it and what we want. Remember it's far more costly to obtain new clients than it is to provide them what they should feel satisfied, at the very least in most cases..